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Genuine testimonial: This testimonial was sent to us by email and has not been edited, so please excuse any typos and spelling errors - we all make mistakes when we are typing an email in a hurry!

I’ve started reading and implementing your steps with my 14 month old


Noel,

I’m not sure if you actually read your email or you just get too many. I just want to let you know I’ve started reading and implementing your steps with my 14 month old who started banging her head on the floor when she doesn’t get her own way. It’s amazing when she doesn’t get the attention after doing that, her crying stops and she’s goes on playing with her toys or onto another task.

I think for her, the payoff was the attention she got, eventhough it was negative. She’s not getting the attention, but I do tell her that her behavior is not acceptable and that it’s ok to be mad and frustrated. I just wanted to give her “words” that she can eventually use to vocalize how she’s feeling. She is talking already, dog, cat, chicken, ball etc.

So once again, thank you so much for your book. I can’t wait to finish reading it and my husband is fully on board too and he’s going to read it next. He’s really helping support me in this and knows we may not see a complete change in behavior right away.

Take care,

Michelle and Patrick and daughter Alexis

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