Dear Dr. Swanson (Noel?),
Thanks for your inquiry about my download–it went smoothly and easily. I have started reading and I keep stopping to print important points or share something with my husband. We both believe you are right on–you could be writing about our family! It’s reassuring to realize that there must be thousands (millions?) of families in our boat. Anyway, it feels good to know that someone understands, and that help is available if we can master the steps.
By the way, I immediately printed the guides and forms in the Appendix. Those alone are worth the $37! You have great insight, and obviously have the right values.
P.S. I’m assuming you’re from the U.K. My mother (mum,to you!) was born in Manchester.